Refund Policy

Last Updated: 10.10.23

Introduction

Welcome to La Tortuga Verde, located at latortugaverdecr.com. This Refund Policy governs your purchase of our products and services ("Products") from our website. Please read this Refund Policy carefully before making a purchase.

Acceptance of Policy

By making a purchase from our website, you agree to this Refund Policy. If you do not agree to this policy, please do not make a purchase from our website.

Eligibility for Refund

To be eligible for a refund, your request must meet the following conditions:

• The refund request must be made within 2 days of receiving purchase.

• The Product must be in the same condition that you received it.

Non-Refundable Items

Certain types of items cannot be returned, like perishable goods, custom products, and personal care goods.

How to Request a Refund

To request a refund, please contact us at latorugaverdecr@gmail.com. We will require proof of purchase and may ask for additional information to process your refund.

Processing Refunds

Once your refund request is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be applied to your original method of payment.

Changes to Policy

We reserve the right to modify or replace this Refund Policy at any time. If a revision is material, we will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect.

Contact Us

If you have any questions about this Refund Policy, please contact us at latorugaverdecr@gmail.com.